Our Commitment to Safe Play
At 1111bd, we believe gambling should be entertainment — something you do with money you can afford to spend, inside time you can afford to spare. We build our platform with that principle at the centre, not as a footnote. Responsible gaming at 1111bd is not a checkbox; it is part of how we operate every day.
We provide practical tools that put real control in your hands: deposit caps, session time alerts, and a clear self-exclusion path. If something feels off, our 24/7 live chat team is trained to listen and direct you to the right support — without judgement.
Our baseline rule: 1111bd is a platform for adults who choose to gamble recreationally. It is not a way to earn income, solve financial problems, or escape stress. If gambling stops feeling like fun, please use the tools on this page.
Who Can Play at 1111bd
You must be 18 years of age or older to open an account and place any bet on 1111bd. This applies to all game types: slots, live casino, cricket betting, Aviator, and fishing games. Age is verified during the KYC process before your first withdrawal is processed.
During registration, we ask for your date of birth. We reserve the right to request identity documents — National ID Card (NID), Passport, or Driving Licence — at any point to confirm that players meet the age requirement. Accounts found to belong to minors are closed immediately and any funds returned to the deposit source.
Signs of Problem Gambling
Problem gambling can develop gradually. The earlier you spot the signs, the easier it is to get back in control. Ask yourself honestly whether any of the following describe your recent behaviour:
- Spending more than you planned, or chasing losses to "win it back."
- Borrowing money or selling belongings to fund gambling.
- Feeling anxious, irritable, or restless when you are not playing.
- Lying to family or friends about how much time or money you spend on gambling.
- Neglecting work, studies, or family responsibilities because of gambling sessions.
- Using gambling as the main way to handle stress, boredom, or sadness.
- Repeatedly failing when you try to cut back or stop.
If two or more of these feel familiar, it is worth talking to someone. See the Support Resources section below.
Player Tools: Limits & Controls
All active 1111bd accounts have access to the following controls from the account settings panel. Changes take effect as described below — tightening a limit is instant, loosening one requires a 48-hour cooling-off period to prevent impulsive decisions.
| Tool | What It Does | Takes Effect | Can Be Reversed? |
|---|---|---|---|
| Deposit Limit | Caps how much you can deposit per day, week, or month | Instantly when lowered | Yes, after 48-hour wait if increased |
| Session Time Reminder | Sends an on-screen alert after a set number of minutes | Instantly | Yes, any time |
| Loss Limit | Stops play if net losses reach your chosen amount in a period | Instantly when set or lowered | Yes, after 48-hour wait if increased |
| Reality Check | Shows a pop-up with time played and net result at your chosen interval | Instantly | Yes, any time |
| Cool-Off Period | Temporarily suspends your account for 24 hours, 7 days, or 30 days | Instantly | No — the full period must pass |
| Self-Exclusion | Closes your account for a minimum of 6 months or permanently | Within 24 hours of request | Only after minimum period & review |
To activate any of these tools, go to Account → Responsible Gaming inside the 1111bd app or website. If you cannot find the setting, contact our 24/7 live chat and an agent will apply it for you within minutes.
Self-Exclusion Process
Self-exclusion is for players who want to stop gambling for a defined period — or permanently. Once active, you will not be able to log in, place bets, or receive promotional emails from 1111bd.
How to Self-Exclude
- Log in and open Account → Responsible Gaming → Self-Exclusion.
- Select your exclusion period: 6 months, 1 year, 3 years, or Permanent.
- Confirm your identity with your registered mobile number OTP.
- The exclusion is processed within 24 hours. You will receive a confirmation message.
During a self-exclusion, any remaining balance that is eligible for withdrawal will be held until the exclusion period ends, at which point you can contact support to retrieve it. We do not send bonus offers or re-engagement messages to self-excluded players.
Reactivation after self-exclusion: When a minimum-period exclusion expires, you must contact live chat and pass a brief review before the account is reopened. Permanent exclusion cannot be reversed under any circumstances.
Protecting Minors
If you share a device with people under 18 — children, younger siblings, or other household members — please take steps to prevent them accessing your 1111bd account. Use a strong, unique password and log out after each session. Do not save your password in a shared browser profile.
Parental Control Software
Third-party parental control tools can block gambling websites at the network or device level. These are independent of 1111bd and work across all apps and browsers on a device. Consider using one if minors regularly use a device that also has the 1111bd app installed.
If you believe a minor has accessed your account and placed bets, contact our live chat immediately. We will investigate and, where verified, reverse the transactions and secure the account.
Support Resources
If you or someone you know needs help with problem gambling, the following resources offer confidential support:
| Organisation | What They Offer | Access |
|---|---|---|
| Gamblers Anonymous | Peer-support groups and 12-step recovery programme | gamblers-anonymous.org.uk |
| GamCare | Free counselling and a 24-hour helpline for players and families | gamcare.org.uk |
| BeGambleAware | Information, self-assessment tools, and referral to local services | begambleaware.org |
| 1111bd Live Chat | Our trained support agents, available every hour of every day | Chat icon inside the 1111bd app or website |
All of the above are free to contact and treat every conversation as confidential. You do not need to be in crisis to reach out — an early conversation is always better than a late one.
Common Questions
Can I set a deposit limit before I start playing?
Yes. You can set a daily, weekly, or monthly deposit cap during registration or at any time from your account settings. Lowering a limit takes effect immediately. If you want to raise an existing limit, there is a mandatory 48-hour waiting period before the change is applied.
What happens to my account balance during a cool-off or self-exclusion?
Your balance is frozen and safe. During a cool-off period (24 hours to 30 days), funds stay in your account and become accessible again when the period ends. During self-exclusion, eligible balances are held and can be withdrawn after your exclusion period concludes and your account is reviewed.
Will 1111bd still send me promotional emails if I self-exclude?
No. The moment your self-exclusion is confirmed, your contact details are removed from all marketing lists. You will not receive bonus offers, event reminders, or re-engagement messages for the duration of your exclusion.
How quickly can a live chat agent apply a limit for me?
Protective limits (lowering a deposit cap, activating a loss limit, starting a cool-off, or requesting self-exclusion) are applied by our support team within a few minutes of your request. We prioritise these requests above all others in the queue.
What documents do I need for the KYC age verification?
1111bd accepts three forms of ID: a Bangladesh National ID Card (NID), a valid Passport, or a Driving Licence. You will be asked to upload a clear photo or scan. The review takes up to 6 hours, and withdrawal is only available after verification is complete.
Is there a way to test whether my gambling habits are healthy?
BeGambleAware (begambleaware.org) offers a free, anonymous self-assessment quiz. Inside 1111bd, the Reality Check tool shows you a snapshot of time played and your net result at intervals you choose — this is a simple way to stay aware during a session. You can enable it from Account → Responsible Gaming.
Play within your means
1111bd is for adults who enjoy gambling as entertainment. If you are ready to play responsibly, create your account here. If you need a break, use the tools above or return to the home page. We are here either way.