1111bd Frequently Asked Questions

You must be at least 18 years old and physically located in Bangladesh at the time you register. One account per person — multiple accounts will be merged or closed. Use your real name and phone number; they must match the mobile banking account you plan to use for deposits.

Go to 1111bd Register and fill in your phone number, a password, and your preferred currency (BDT). Tap the confirmation link or code sent to your number, then log in. The whole process takes about 90 seconds. You do not need to upload any documents to register — KYC only comes up before your first withdrawal.

On the login page, tap "Forgot Password" and enter your registered phone number. You'll receive an OTP via SMS. Enter the code, set a new password, and you're in. If your registered number has changed, contact 24/7 Live Chat with your account details so the support team can verify your identity manually.

Yes, but it requires identity verification first. Contact Live Chat, complete KYC if you haven't already, and the support team will update the number. Changes usually take less than 30 minutes during business hours. This step protects your account from unauthorised changes.

The minimum deposit is ৳300 regardless of which payment method you use. There is no maximum deposit limit set by 1111bd, though your mobile banking provider may impose its own daily transaction caps.

Deposits via bKash, Nagad, and Rocket normally credit within 3 minutes. Bank Transfer can take longer depending on your bank's processing cycle — typically under two hours during working hours. If a deposit has not appeared after 30 minutes, open Live Chat with your transaction reference number ready.

1111bd does not charge a deposit fee on its end. Your mobile banking provider (bKash, Nagad, Rocket) may apply their standard transfer charges — check your app before sending. Bank Transfers may incur interbank fees set by your bank; 1111bd has no control over those.

You need one valid government-issued document. Accepted documents are:

• National ID Card (NID)
• Passport
• Driving Licence

Upload clear photos (front and back for NID/Driving Licence) through the KYC section of your account. The review takes up to 6 hours. You only need to do this once.

Once your KYC is approved, standard withdrawals process in approximately 19 minutes. The minimum withdrawal amount is ৳1,300 and the daily limit is ৳240,000 for a standard account. VIP tiers have higher limits — see the Bonus & VIP page for the full breakdown.

Common reasons include: KYC not yet completed, active bonus wagering not fully cleared, account name not matching your mobile banking name, or the withdrawal amount being below ৳1,300. If none of these apply, contact Live Chat with your withdrawal reference ID. Do not submit multiple withdrawal requests for the same amount, as that can trigger a fraud check.

Deposit at least ৳300, and 1111bd adds 245% of that amount as bonus funds — up to a maximum of ৳18,000 in bonus value. Example: a ৳1,000 deposit gives you ৳2,450 in bonus funds on top. The bonus is credited automatically; you do not need a promo code.

Bonus funds carry a 15× wagering requirement applied to the bonus amount. So ৳2,450 in bonus requires ৳36,750 in qualifying bets before the bonus converts to withdrawable cash. Slots and most casino games count at 100%; live sports betting contributions may differ — check the bonus terms page for exact game weights. The bonus expires after 7 days if not wagered through.

Yes. 1111bd offers a 29% reload bonus on subsequent deposits and a daily cashback of 0.5% on net losses — available from Copper tier upward. There is also a referral reward of ৳425 per friend who signs up and deposits. All promotions are listed on the Bonus & VIP page.

The 1111bd casino library has over 3,400 titles across slots, live casino, crash games (including Aviator), fishing games, lottery, and sports betting. Providers include PG Soft, Evolution, Sexy Gaming, JILI, FA Chai, and KA Gaming. The casino lobby lets you filter by category or provider.

Yes. Cricket is one of the most popular categories at 1111bd. You can place pre-match and in-play bets on BPL, IPL, T20 World Cup, ODI series, and other domestic and international fixtures. Markets include match winner, top batsman, over/under runs, and more. Navigate to Sports from the main menu after logging in.

The 1111bd Android app is a free APK download — it is not on the Google Play Store. Visit the App page, tap "Download APK", and install it on any Android device running version 7.0 or above. The current version is 3.8.11 (32 MB). Make sure "Install from unknown sources" is enabled in your phone's settings before installing.

Not currently. iPhone and iPad users can access all features through the mobile-optimised website at 1111bd.vin in Safari or Chrome. The site works like an app — add it to your home screen for quick access. The iOS experience covers betting, deposits via bKash/Nagad, live casino, and account management.

1111bd provides 24/7 Live Chat accessible from the bottom-right of every page once you are logged in. Response times are typically under two minutes. There is no email support address — Live Chat is the primary and fastest way to resolve account, payment, or technical issues.

Yes. 1111bd supports responsible gaming tools including daily/weekly deposit limits, session time reminders, and self-exclusion. These options are found under Account Settings → Responsible Gaming, or you can ask Live Chat to apply them. Once a self-exclusion is active, it cannot be reversed for the period you selected. See the Responsible Gaming page for full details.